Please read these Terms and Conditions ("Terms") carefully before using our mobile application ("App"). These Terms govern your use of the App and constitute a legally binding agreement between you and the App’s owner.
Acceptance of Terms
By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the App.
Description of the App
The App is designed to connect customers with professionals in various fields, facilitating the process of finding and hiring services. The App acts as a platform to facilitate communication and transactions between customers and professionals.
User Eligibility
You must be at least 18 years old and have the legal capacity to enter into a contract to use the App. By using the App, you represent and warrant that you meet these eligibility requirements.
User Registration
To access certain features of the App, you may be required to create an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
User Conduct
You agree to use the App in compliance with all applicable laws and regulations. You shall not engage in any activity that may disrupt or interfere with the functioning of the App or its associated services. You are solely responsible for any content you post or transmit through the App. The App is based upon a rating system by which the customers rate the professionals they interact and work with in addition to posting reviews on the professional’s personal pages.
Prohibited Conduct
The following actions are strictly prohibited and may result in immediate user banning:
- Engaging in fraudulent or deceptive activities.
- Posting or transmitting any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Harassing, threatening, or abusing other users or professionals.
- Attempting to gain unauthorized access to the App or its systems.
- Impersonating another person or misrepresenting your identity.
- Violating the privacy rights of others.
- Engaging in any activity that may harm the reputation or integrity of the App or its services.
The customer has the right to file a banning request against any of the professionals if they commit a criminal act against them. Only in this case, the App’s owner may ban the concerned professional within a specific time period from the date of filing the request.
User Banning
If a user is found to be in violation of these Terms, the App’s owner reserves the right to ban the user from accessing the App and its services. The decision to ban a user is at the sole discretion of the App’s owner and may be implemented without prior notice.
Professional Services
The App provides a platform for professionals to offer their services to customers. The App’s owner does not endorse or guarantee the quality, accuracy, or reliability of any professional or their services. It is your responsibility to conduct your own due diligence and make informed decisions when hiring professionals through the App.
Payments and Fees
Certain services provided by professionals through the App may require payment. The App may facilitate the processing of payments, but the App’s owner is not responsible for any financial transactions between users. Any fees or charges associated with professional services are solely between the customer and the professional.
User Reviews and Ratings
The App may allow users to provide reviews and ratings for professionals. These reviews and ratings are the opinions of individual users and do not reflect the views or endorsements of the App’s owner. The App’s owner reserves the right to moderate or remove any content that violates these Terms or is deemed inappropriate.
Intellectual Property
All intellectual property rights in the App, including but not limited to copyrights, trademarks, and trade secrets, are owned by the App’s owner. You shall not copy, modify, or distribute any part of the App without the owner’s prior written consent.
Limitation of Liability
The App is provided on an "as is" and "as available" basis. The App’s owner shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of the App or any interactions with professionals.
Indemnification
You agree to indemnify and hold harmless the App’s owner, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, or expenses arising out of your use of the App or any violation of these Terms.
Modifications
The App’s owner reserves the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the App after any modifications constitutes your acceptance of the revised Terms.
Termination
The App’s owner may terminate your access to the App at any time without prior notice if you violate these Terms. Upon termination, you must cease all use of the App and delete it from your device.
Governing Law
These Terms shall be governed by and construed in accordance with the Lebanese laws. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Lebanese courts.
By using the App, you acknowledge that you have read, understood, and agreed to these Terms. If you have any questions or concerns, please contact us at 81 497 044